The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.
 Authentication (3) |
FAQ (12) |
Whitelist Instructions (13) |
 How do you maintain high delivery rate? We have relations established with all major ISP's as well as whitelisting our IP addresses for our email servers. Feedback loops are setup to... Views: 329 |
| Can I upgrade or downgrade my existing service plan? Yes, you may upgrade or downgrade your existing services before the start of the new billing period (usually before the 1st of the month). There... Views: 329 |
| Can I import bulk email addresses? Xoopa provides a permission based email marketing service.All subscriber email leads must be single opt-in or Confirmed Opt-in (COI) sometimes... Views: 328 |
| Can I make the mailings look like it's coming from our own servers? You may modify the "From:" and "Reply To:" setting for your list to whatever you like at no additional charge. However, if that is not enough, we... Views: 325 |
| What kind of support can I expect? We provide unlimited email and online support. Views: 314 |
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